We are pleased to offer free Tracked 24 shipping via DHL. You will receive an email with your tracking ID when your order is shipped. Order before 3pm to ensure same-day dispatch.
Are There Any Additional Fees?
As the AUDAR E2 relies on a SIM card and online platform, there are some additional purchases which can be made:
SOS Alert Tokens
Vital Sign Deviation Alert Tokens
A Yearly Connectivity Fee of £25 (Already Included in your purchase price of the E2)
Can I Buy This On Behalf of a Relative?
Yes! The AUDAR E2 is designed for remote set-up and operation, so even if a relative is not tech-savvy or they have low motor function, you can buy them an E2.
You can set up the E2 for them online and be the "Captain" of their account, which enables you to set measurement frequency and SOS phone contacts.
What is NB-IoT and LTE-M?
The AUDAR E2 is able to seamlessly switch between two modes: NB-IoT and LTE-M. This means you are more likely to have connection, and can use the device internationally.
The terms NB-IoT and LTE-M are simply two types of wireless network, which allow the watch to send you SOS and deviation alerts to your phone without needing an app.
Can I Ask For Help?
We understand that bringing tech innovation directly to the public can be daunting. Please reach out to us below if you have any questions:
Email us at service@idaffodil.co
Call our friendly UK office on +44 (0) 1920 487 770
We are more than happy to answer any questions you may have about the device and platform
Do You Deliver Overseas?
We have offices in Germany, the UK and China. This allows us to supply almost world-wide. If you have any questions about international orders please email service@idaffodil.co and we will reassure you of any case-by-case details.