Bone Conduction Bluetooth Sports Headphones Running, Cycling, Commuting - August EP410

How does bone conduction technology work in the August EP410, and is it safe for long-term use?

Bone conduction technology sends sound vibrations directly to the inner ear via the bones in your skull, bypassing the eardrums. Unlike traditional headphones, the EP410 sits just in front of your ears, leaving them open to hear surrounding sounds. This design allows for greater situational awareness, especially during activities like running or cycling. Bone conduction is considered safe for long-term use, as it doesn't obstruct or intrude into the ear canal, reducing the risk of ear fatigue or damage. For more information about the potential side effects and benefits of bone conduction technology, check out our blog here.

Can I use the August EP410 Bone Conduction Headphones in the rain or while exercising?

Yes, the August EP410 is designed for active use and has an IPX4 waterproof rating, meaning it can handle minor splashes, sweat, and light rain. However, the waterproofing is effective only when the charging port protector is fully inserted. These headphones are ideal for running, cycling, or outdoor exercise, but we recommend avoiding heavy rain or full submersion in water.

How is the sound quality of the EP410 for phone calls and music, and is there any sound leakage?

The August EP410 offers private audio through bone conduction, which typically minimizes sound leakage. This means that in most cases, only the wearer will hear the audio. However, the sound quality may be slightly lower during phone calls as the Bluetooth microphone prioritizes call clarity, which can reduce music volume and quality. This is a standard Bluetooth feature, not a product issue. For music, the headphones deliver clear sound without blocking your ears, allowing for both good audio quality and awareness of your surroundings.

How long does the battery last on the August EP410, and how quickly can it be recharged?

The August EP410 has a battery life of up to 7 hours of continuous use for music or phone calls and can last up to 26 days on standby. The headphones use a USB-C charging port and can be fully recharged in under 2 hours, making them easy to top up between uses. This long battery life ensures the headphones are ready for both daily workouts and longer periods of inactivity without needing frequent charging.

User Manual Download

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If you are not entirely satisfied with your product, you can return the item within 30 days of purchase. The item must be in its original packaging with all accessories. Once we have received the item, our engineers will inspect your returned item and your refund will be processed within 1 to 2 business days.

Please contact us before returning the item. We will attempt to resolve any issues you are experiencing and, if we are unable to do so, provide full return instructions. When returning an item, please download, complete and include the return form below inside your order. Failing to do so could lead to a delay in your refund. If you are unable to print the form you can fill out the information onto a blank piece of paper and include that instead.

In the event that the item is not containing all accessories or is poorly packaged and as a result returned damaged, we may be unable to issue a full refund. A customer service agent will explain this to you.

Returning Procedures

1. Returns are accepted within 30 days of purchase, please complete the downloadable form below and return the item/s within 14 days of contacting us.
2. Please download and complete the form below and include this with your return.
3. All returned items must be properly protected against possible transport damage.
4. You, as the buyer, are responsible for the cost of returning the item/s. Please use Royal Mail Second Class Parcel or lower. Our engineers inspect returned items, and if found to be faulty, your return postage will be refunded up to a maximum of £4.00

Return Address
Digital Daffodil Ltd,
Unit 1 Rawmec Business Park,
Plumpton Road, Hoddesdon,
EN11 0EE

Click Here to Download the Return Form